Using Digital to streamline operations, increase clarity & reduce costs

CASE STUDY - FOOD PRODUCTION

The Situation

  • Our customer is a leading food producer in Ireland producing over 4,000 tonnes of fresh and frozen products per year.

  • Over the years they had invested in technology to help growth, but the technology had grown out of date and was no longer fit for purpose.

  • Through the Enterprise Ireland Digitalisation Programme Pembroke Alliance was appointed to facilitate a Digital Transformation.

The Objectives & Challenges

The main objectives of the programme were to concentrate on:-

  • Provide clarity on what technology should be deployed to help the continued growth of their business

  • Provide the capability to deploy that new technology with minimal impact on the day-to-day operations of the business

  • Provide a framework to ensure the ongoing support and growth of the technology infrastructure so that it continues to support the growth of the business

In order to achieve these objectives a number of challenges had to be overcome:-

  • Lack of information about the current technology estate and the systems deployed

  • Legacy technical and data issues

  • Working with 3rd party providers who were providing a bad level of service

  • Choosing a product suite that met the needs of the business today and into the future

“Before working with Pembroke we were tearing our hair out when it came to our technology systems. We have invested €10,000s over the past number of years and they simply don’t work. Pembroke helped us to get the clarity we needed to change our systems and provided the capability to implement our systems change on time and to budget”

A quote from the owners

The Outcomes

The following outcomes were achieved:-

  • 5-year technology roadmap was put in place and funding was secured from government agencies for its implementation

  • Selection and procurement of leading cloud software to support the needs of the business reducing the total cost of ownership

  • Successful implementation of the new systems (ERP) on a realistic timeline with minimal impact on the business

  • Implementation of a support function using internal and external resources that promotes self-sufficiency and reduces overhead

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