Keeping the pace with digital developments in the food industry.
CASE STUDY - Food Production
The Situation
The business needs to keep pace with digital developments in the industry and develop a digital transformation strategy.
The Objectives & Challenges
The Actions
Review existing systems, processes and capabilities and plan for a competitive future through the creation of a digital roadmap.
A digital assessment identified three main issues:
· Gaps in digital capability to support end-to-end processes.
· Lack of timely management information to support critical business decisions.
· The MRP solution not keeping pace with the growth of the business.
The Outcomes
Phase 1. A New Business Intelligence Platform
● Improved source data quality with new processes in place to monitor and maintain this
● Automated, daily refreshes of key business reports, readily available and distributed to stakeholders
● More advanced insight into business performance allowing better decision making
Future Steps
● time reporting of production floor equipment/lines (OEE)
● More advanced modelling of business costs and therefore margins (transport, labour etc.)
Phase 2. A New Business Operations Platform
● Increased visibility of the Clients sales pipeline and sales activity – particularly in markets outside of Ireland
● Centralised customer information and interactions, from prospect right through to in-life. This makes it easier to manage and ensure achievement of SLA
● Improved reporting and communications of sales performance - owned by the Sales Team and will be used for management team meetings
Future Steps
● Integrate Pipedrive CRM with Power BI, SAGE200 and order management system to ensure data consistency
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